How do I swap my sim on O2?

To request a sim swap:

Sign in to My O2 Business and go to My Account.
Go to ‘Manage devices and select ‘Sim swap’
Choose the mobile number for which you need a sim swap.
Type the new sim card number into the box – and be sure to leave the prefix ‘894411’ in place, even if this number doesn’t appear on your sim card.

What does swap your sim on O2 mean?

To swap your sim, you’ll need to sign in to My O2. Our Pay Monthly sims are set up differently to Pay As You Go ones and they’re not interchangeable, so you’ll only be able to swap on to a sim that matches your account type.

Does SIM Swap keep your number O2?

If you’re new to O2 or changing your O2 contract, it’s easy to keep your mobile number. All you need is a unique code, called a PAC (Porting Authorisation Code) or STAC (Service Termination Authorisation Code).

Can I convert my sim to eSIM O2?

O2 customers need only pop into their local store or call customer services to request a new eSIM pack. You can then download an eSIM profile and swap your current plastic SIM card over to your new eSIM profile following the normal SIM swap process.

How do I swap my SIM card and keep the same number O2?

All you need is a unique code, called a PAC (Porting Authorisation Code) or STAC (Service Termination Authorisation Code). Choose a PAC if you want to keep your phone number, or a STAC if you’d like a new number. Just give the code to your new network and you’ll switch automatically.

What is needed for SIM swap?

Remember to take these with you:

Your South African ID or passport.
Your current Vodacom cellphone number (if you have one).
A replaceable contract SIM (you can purchase one at any Vodacom Shop).
You will need to RICA when you purchase a new SIM so have your proof of residence handy.

Can I convert my existing SIM to eSIM?

Convert your physical SIM to an eSIM on the same iPhone On your iPhone, go to Settings > Cellular. Tap Convert to eSIM. Tap Convert Cellular Plan. Your previous SIM card is deactivated when the cellular plan on your new iPhone activates.

How do I convert my SIM to eSIM?

Convert your physical SIM to an eSIM on the same iPhone

On your iPhone, go to Settings > Cellular.
Tap Convert to eSIM.
Tap Convert Cellular Plan.
Tap Convert to eSIM.
Wait for your eSIM to activate. Your previous SIM card is deactivated when the cellular plan on your new iPhone activates.

What is required for a SIM swap?

Minimum requirements for SIM Swap/Replacement

The phone number must be registered.
Your National Identity Number (NIN)/NIN Slip.
Provide CORRECT responses to Key personal details below.

What is needed for a SIM swap?

How to do a Contract SIM swap

Your South African ID or passport.
Your current Vodacom cellphone number (if you have one).
A replaceable contract SIM (you can purchase one at any Vodacom Shop).
You will need to RICA when you purchase a new SIM so have your proof of residence handy.

How do I do the O2 SIM swap?

How Do You Do The SIM Swap? You have the following options: By text: Text the word SWAP to 20220 from your O2 phone. You will get step by step instructions via text message. Note that if you’re texting ‘Swap’ to 20220 to activate the SIM this needs to be sent from the old SIM only, the new SIM won’t be active to enable this. Via My O2:

How do I swap my sim card to 20220?

Note that if you’re texting ‘Swap’ to 20220 to activate the SIM this needs to be sent from the old SIM only, the new SIM won’t be active to enable this. SIM swaps can now also be actioned via your My O2 app. You’ll find an option of ‘Swap your SIM’ under ‘Manage your account’.

How do I swap my Number with another Sim?

Once you’ve got a new sim from us, you can swap the number of your original sim to the new one by signing in to My O2 Business and going to My Accoun t. How do I swap my sim? The easiest way to request a sim swap is by going to My O2 Business – it’s a lot quicker than calling or emailing.

How long does it take to swap a SIM card?

Sim swaps take up to 24 hours. You’ll need your original sim and number, as well as your new sim. You’ll also need the serial number on the back of your sim – it’s the long number beginning with 894411. Sign in to My O2 Business and go to My Account.