How do I track my Petco order?

Order Tracking To track your order, please log in to Your Account with your email address and password. When you placed your Amazon.com order, we created an account for you with the email address you provided to Amazon.com, and the billing phone number for the order as your password.

How long will Petco hold my order?

5 days
We will hold your items for 5 days, starting at the time that we notify you that your order is ready for pickup. If you do not pick up your order in that time frame, we will initiate your refund 5-1/2 days from the time your order was ready for pickup.

Can you track Petsmart order?

You can check the status of your open orders by visiting our Order Tracking page. This is the easiest and fastest way to obtain current information. Please note: Order information may not appear in your petsmart.com Order History for up to 1 hour after the order has been submitted.

What is Petco holiday package?

✨ Our Holiday Spa package includes your choice of 3 basic upgrades and a seasonal bandana. Plus, 5% of each Holiday Spa package purchased will be donated to support animal shelters through the Petco Foundation!

How long can fish live while being shipped?

Fish acclimatization The common advice is to float the bag with your newly arrived fish to adjust the temperature but that makes no sense at all. Why am I saying that? Well-packaged fish can survive 2-3 days in a bag without any problems.

How do I contact Petco?

(877) 738-6742Petco / Customer service

How fast does PetSmart ship?

within 2-3 days
Standard Shipping – Most orders arrive within 2-3 days and may be shipped to the 48 contiguous United States. Please note: special orders, military addresses and P.O. Boxes may exceed the standard shipping days.

Why was my PetSmart order Cancelled?

Order Cancelations Unavailable product(s) Difficulty in processing your payment information. Inability to ship to address provided. Existence of a duplicate order.

Can you put a fish in a Ziploc bag?

Do you wonder if you can transport fish in a ziplock bag? The answer is yes, but a fish must not stay inside a Ziplock bag for more than 30 minutes. It’s also crucial that the bag is clean, and doesn’t have any holes. Make sure it is the biggest ziplock size, and don’t put more than one fish in the bag.

Does Petco help find homes for pets?

Yes, in many Petco Pet Care Centers across the country you can meet adoptable pets everyday in one of our adoption habitats, or at weekend adoption events in partnership with Petco Love, and animal welfare organizations across the country. Together, we help find homes for thousands of pets every week.

Does Petco host adoption events for dogs?

Does Petco host adoption events? Yes, Petco, in partnership with Petco Love and local animal welfare organizations, hosts adoption events. Contact your neighborhood Petco Pet Care Center for details or view upcoming events online. How much does it cost to adopt a dog or cat at Petco?

Where can I adopt a dog from Petco?

In partnership with Petco Love and local animal welfare organizations, you can meet adoptable dogs and cats at your neighborhood store. Petco sells the essentials you need for your new dog or cat.

Does Petco have in-store pickup?

Our buy online, pickup in-store option makes it even easier to shop for your pet—do the shopping and purchasing from home and simply come to the store to pick up the items at your convenience. Petco has been the neighborhood resource for everything your pets require to have a healthy, fulfilling and happy life since 1965.