What can you learn from business communication?

Business Communication is a practical course that will show you the right way to write memos, letters and reports. Lessons include techniques for writing informational, persuasive, sales, employment, and good and bad news communications, to both internal and external audiences with practice analyzing those audiences.

What is reflection in business communication?

Reflecting is the process of paraphrasing and restating both the feelings and words of the speaker. To allow the speaker to ‘hear’ their own thoughts and to focus on what they say and feel.

What is reflective conversation?

Reflective Conversations: An Essential Component of Professional Growth. “Reflection is a way of thinking about learning and helping individual learners to understand what, how and why they learn. It is about developing the capacity to make judgments and evaluating where learning might take you.”

Why is reflective listening important in communication?

The benefits of reflective listening are that it can: Increase the listener’s understanding of the other person. Help the other person clarify their thoughts. Reassure the other person that someone is willing to attend to their point of view and wants to help them express their thoughts.